Last Updated: June 2026

Please read these Terms & Conditions carefully before using SMMZY. By accessing our website, creating an account, depositing funds, or placing an order, you acknowledge that you have read, understood, and agreed to comply with these terms. If you do not agree with any part of these Terms & Conditions, please discontinue using our services immediately.

1. Acceptance of Terms

By accessing or using SMMZY, you enter into a legally binding agreement with SMMZY and agree to follow all applicable laws, regulations, and policies outlined on this website.

These Terms apply to all visitors, customers, resellers, affiliates, and account holders. SMMZY reserves the right to modify, update, or replace these Terms at any time without prior notice. Any updates will become effective immediately upon publication on this page.

Your continued use of the platform after updates are posted constitutes acceptance of the revised Terms.

Disclaimer

SMMZY is an independent social media marketing service provider. We are not affiliated with, endorsed by, sponsored by, or connected with Instagram, Facebook, TikTok, YouTube, X (Twitter), LinkedIn, Telegram, Spotify, or any other social media platform. All trademarks, logos, and brand names belong to their respective owners.

2. Our Services

SMMZY provides social media marketing solutions designed to help users improve online visibility and engagement across various digital platforms.

Services may include:

• Followers
• Likes
• Views
• Comments
• Shares
• Reactions
• Subscribers
• Streams
• Engagement Packages

Available services may vary at any time and can be modified, added, or removed without notice.

3. Account Registration

To access our services, users must create an account.

By registering, you agree to:

• Provide accurate and up-to-date information
• Maintain the security of your login credentials
• Be responsible for all activities performed under your account
• Notify our support team immediately if you suspect unauthorized access
• Use only one account unless otherwise approved

SMMZY is not responsible for losses resulting from unauthorized access caused by user negligence.

4. User Responsibilities

When using SMMZY, you agree to use our services responsibly and legally.

You must not:

• Use our services for illegal activities
• Submit content that violates third-party rights
• Place orders for accounts you do not own or manage
• Abuse, exploit, or interfere with our platform
• Attempt to bypass security systems
• Use automated tools to manipulate the website

Any violation may result in account suspension, service termination, or permanent banning without refund.

5. Orders and Payments

Order Placement

All orders must be submitted through the official SMMZY dashboard.

Before placing an order, users are responsible for verifying:

• Correct username or URL
• Accurate quantity
• Proper service selection

Orders submitted with incorrect information may not qualify for refunds.

Payment Policy

All services require advance payment.

We support multiple secure payment methods, including:

• Visa
• Mastercard
• American Express
• Cryptocurrency
• Mobile Banking
• Digital Wallets

The minimum deposit amount may vary depending on the payment method.

All payments are securely processed through trusted payment providers.

6. Pricing Policy

Service prices displayed on SMMZY may change at any time without prior notice.

Price adjustments will not affect orders that have already been successfully placed and accepted by our system.

Customers are encouraged to review pricing before each purchase.

7. Service Delivery

SMMZY operates through an automated delivery system.

Most orders begin processing shortly after submission; however, delivery times may vary depending on:

• Service type
• Order quantity
• Platform conditions
• System maintenance
• Drip-feed settings

Estimated delivery times are guidelines only and should not be considered guaranteed deadlines.

Temporary delays may occur due to technical issues, platform updates, or supplier maintenance.

8. Order Cancellation

Orders may only be canceled if processing has not yet started.

Once an order enters the delivery phase, cancellation may no longer be possible.

Users should contact support immediately if a cancellation request is required.

SMMZY reserves the right to refuse cancellation requests for active orders.

9. Refund Policy

Eligible Refund Situations

Refunds may be granted when:

• A service cannot be delivered
• A technical error causes a failed order
• Duplicate payments are confirmed
• An order is permanently stuck and cannot be completed

Non-Refundable Situations

Refunds will not be provided for:

• Incorrect usernames or URLs submitted by customers
• Orders delivered successfully
• Private or restricted accounts
• Customer mistakes during order placement
• Changes made to social media accounts during delivery
• Delays that remain within normal operational limits

Approved refunds will generally be credited to the user's SMMZY balance.

10. Refill Policy

Some services include refill protection.

Where refill coverage is offered, SMMZY will attempt to restore dropped engagement during the specified refill period displayed on the service page.

Not all services are eligible for refills. Customers should review individual service descriptions before placing orders.

11. Chargebacks and Payment Disputes

Before opening a dispute, chargeback, or payment reversal, customers must first contact the SMMZY support team and allow reasonable time for investigation.

Submitting unauthorized chargebacks may result in:

• Permanent account suspension
• Removal of account balances
• Cancellation of active orders
• Restriction from future purchases

SMMZY reserves the right to challenge fraudulent disputes through the relevant payment provider.

12. Service Availability

While we strive to maintain uninterrupted service, SMMZY does not guarantee continuous availability.

We reserve the right to:

• Suspend services for maintenance
• Modify service features
• Update pricing
• Remove unavailable services
• Restrict access when necessary

No compensation will be provided for temporary downtime or maintenance periods.

13. Limitation of Liability

SMMZY shall not be liable for:

• Loss of revenue
• Business interruption
• Account suspensions by social media platforms
• Indirect or consequential damages
• Losses resulting from third-party platform actions

Users understand that social media platforms may change their algorithms, policies, or systems at any time, which may affect service performance.

14. Privacy and Data Protection

SMMZY values customer privacy and takes reasonable measures to protect user information.

By using our platform, you agree to our Privacy Policy regarding data collection, storage, and usage practices.

We do not sell customer information to third parties.

15. Account Termination

We reserve the right to suspend, restrict, or permanently terminate any account that:

• Violates these Terms
• Engages in fraudulent activity
• Abuses our support system
• Attempts to manipulate platform operations

Termination may occur without prior notice.

16. Governing Law

These Terms & Conditions shall be governed and interpreted according to applicable laws and regulations.

Any disputes arising from the use of SMMZY shall be resolved through the appropriate legal channels under the applicable jurisdiction.

17. Contact Information

If you have questions regarding these Terms & Conditions, please contact our support team through the official support channels available on the SMMZY website.

By using SMMZY, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.